Monthly Archives: July 2009

TYH FAQ: Internet Explorer 8

Some TYH users are experiencing issues with the software after upgrading their Internet Explorer browser to version 8 (IE8). We are aware of this and are working on a solution. In the meantime, we advise using the Firefox Internet browser if you encounter any problems while using IE8.

If you require additional help, please use our contact form.

Thank you for using TrackYourHours!

TYH FAQ: Supervision Hours

We receive a lot of emails from TYH users who are curious why they are “missing” hours from some categories when they go to print out a form or are reviewing their totals in the reports area of the software.

In every instance, we found that there was a misunderstanding about the rules of supervision hours. Here is what we mean:

If a trainee or intern wants to be able to report hours of experience for a particular week, he or she MUST have at least one unit of supervision for that week. This applies to each site a trainee or intern is working at. If a trainee or intern does not have any supervision for a particular week, he or she can NOT claim any hours for that week.

This rule often gets mixed up with the rule of supervision averages.

Meaning that over a given period of time, a trainee or intern must have enough supervision units to meet the ratio requirements specific to trainee status or intern status.  This rule of averages is applicable to weeks that include at least one unit of supervision.

The TrackYourHours software has been developed to help you abide by the rules set forth by the BBS to help you meet the requirement for licensure. The Experience Verification form generated by the TrackYourHours software and the information in the Reports area will not include hours from weeks where you do not have at least one unit of supervision.

So, if you have any weeks of direct service, workshops, notes, or any other non-supervision category, please make sure you have at least one unit of supervision so you can count those hours toward your total 3000.

We are here to help you!

Watch Those Numbers Add Up!

Watch Those Numbers Add Up!

Do you know that people who track their hours finish their hours more quickly? Ok, so I do not actually have any proof of this :0). However, what I do know is that the people I talk to who have a “general” idea of their hours often end up waiting until well after they have hit the “mark” before submitting their hours. Sometimes, spending an extra 4 months, or more gathering hours.

What their mind tells them is happening with their hours is often quite different than the reality. In addition, because they don’t track on a regular basis, inputting hours and calculating totals becomes a chore, and easy to avoid! While taking a laid back approach to the licensing process is absolutely the right fit for some people, for others it just makes a long process take even longer!

You are here at, so I imagine you are the kind of person who wants to keep track, and is excited to see the number of hours you have completed grow. You know that breaking your big goal into smaller steps and keeping track of your progress helps you to reach your goal. You have already learned that is the best way to keep track of your hours, the most intuitive, and the easiest!

Here are some additional tips to speed along the process:

1. Have a method for daily tracking of your clinical tasks. Whether it is in a dayplanner, agency scheduling book, or a piece of paper with little hash marks, keep good track of what you are doing at work. I find that many interns underestimate the amount of time they are spending on the phone with clients and doing clinical paperwork.
2. Input your hours on a weekly basis, print them off, and get them signed. I think this is especially important at the beginning of a supervision relationship. You are building trust in one another. If there is going to be a problem with signing off hours, you want to know right away. In addition, life happens. You don’t want to be scurrying if the supervisor suddenly leaves, gets in a car accident, or dies.
3. Know the laws and have a clear idea of how they relate to your workplace. Make sure you have a clear understanding of where your cross the line between client contact and countable hours. Did you know that doing a children or teen therapy group counts towards your children, families, and couples hours? My clinical supervisor, who was wonderful, didn’t know this and gave me misinformation. While clinical supervisors are great, get in the habit of going straight to the source with your questions. BBS and CAMFT are great resources (even for ACSWs).
4. Workshops, trainings, and individual therapy are all great ways to max out your hours. Just be aware of the 1,000 maximum on professional enrichment activities: supervision, trainings, and individual therapy.
5. Keep an eye on those ratios. The ratios are important for a variety of reasons. In the next “installment” I will be talking about what to do if your ratios are off to get back on track.

Are you doing all of the above? A+!
Find an area that you need to work on? Get moving!
Did this bring up questions? Ask them!

Let me know how helpful (or unhelpful) this information is for you! You can easily post a comment or question using the simple form below. Have a private question or want to make a suggestion about future topics? E-mail [email protected]

Remember, the process from here to the license and professional life you want does not have to be painful!

Miranda Palmer, MFT

Miranda Palmer, MFT is a coach who helps pre-licensed individuals develop and follow their individualized path from where they are, to the license, business, and salary they want! You can learn more about her services, free online study groups for exams, and read more free articles at

TYH New Site Launched

We are excited to announce the launch of our redesigned website for TrackYourHours!

We have a new development team and this is just the beginning of many exciting changes to come – so stay tuned and thanks for using and supporting TrackYourHours.


The TYH Team

BBS Updates for July 2009

The Board of Behavioral Sciences’ (BBS) Web site has been updated to include the following changes:

1. New information relating to fingerprinting requirements for licensees is now available. As a result of the adoption of new regulations, all licensees and registrants who have previously not submitted fingerprints as a condition of licensure or registration for the BBS, or for whom fingerprints do not exist in the DOJ’s criminal offender record identification database, must do so prior to their next renewal date occurring on or after October 31, 2009. (

2. The BBS’ “Approved Regulation” page now includes the final regulatory language for revisions to the BBS’ disciplinary guidelines and the new fingerprinting requirement for licensees. (

3. The August and November Board Meetings have been cancelled. See the Board Meetings page at:

These updates can also be found on the BBS “What’s New” page.