TrackYourHours and Track Your Hours LLC Privacy Policy.

Track Your Hours LLC. (“Track Your Hours” or “we”) is committed to maintaining the accuracy, security and privacy of your personal and business information (“Information”). Because we gather important Information from our visitors and customers, we have established this Policy as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Policy at any time without prior notice. This Track Your Hours Privacy Policy is a statement of principles and guidelines concerning the protection of the Personal Information of our customers, service providers and other individuals (“you”).

Consent

BY SUBMITTING INFORMATION TO Track Your Hours OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting support@trackyourhours.com. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information which may be of value to you. If you provide Track Your Hours or our service providers and agents with personal information of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such Information for the purposes set forth in this Privacy Policy.

What information do we collect?

We require customers who register to use the services offered on TrackYourHours.com to give us contact information, such as your name, school name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and credit card number. In the event you express interest in attaining additional information, or when you register for the Track Your Hours services, we may also ask for additional personal information, such as current training status, graduate school information, degree awarded date, expected degree date, intern registration number, BBS file number, supervisor name and license information, counseling center name, counseling center address, and counseling center phone number. You can opt out of providing this additional information by not entering it when asked, however some information may be required to use the service. Subscribers to the services can update or remove their personal information at any time by logging into the application and editing your Personal Information within your account. You can view your updated profile to confirm that your edits have been made.

What do we do with the information?

We collect and use your Information for the following purposes:

1. to establish and manage customer relationships and provide notifications to you. This may include the sharing of Information by and between Track Your Hours personnel for support purposes; 2. to consider whether Track Your Hours should establish a commercial relationship with customers, suppliers and other third parties, including to evaluate credit standing and to match credit bureau or credit reporting agency information; 3. to establish and maintain commercial relationships with subscribers, such as administering accounts, collection and processing payments and to fulfill contractual obligations; 4. to understand and respond to subscriber needs and preferences, including to contact and communicate with such parties and to conduct surveys, research and evaluations; 5. to develop, enhance, market, sell or otherwise provide Track Your Hours products and services; 6. to develop and manage our databases; 7. to develop and manage Track Your Hours’s business and operations; 8. to detect and protect Track Your Hours and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Track Your Hours policies and contractual obligations; 9. to engage in business transactions, including the provision of products and services involving Track Your Hours and other third party vendors that Track Your Hours establishes a relationship with; 10. as permitted by, and to comply with, any legal or regulatory requirements or provisions; and 11. for any other purpose to which you consent.

To whom do we disclose your information?

Except as set out below, Track Your Hours does not disclose your Information to third parties. All financial and billing information that we collect through TrackYourHours.com is used solely to check the qualifications of prospective customers and to bill for the service. This billing information is not used by Track Your Hours for marketing or promotional purposes. Track Your Hours uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in our fee collection process and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
We also collect, on an aggregated and non-identifiable basis, statistics and other information in order that we can better understand how TrackYourHours.com can be improved and enhanced.

Where do we store your information?

Your Information is stored in secured locations and on servers controlled by Track Your Hours.

How do we protect your information?

To help protect the confidentiality of your Information, Track Your Hours employs administrative and technological safeguards appropriate to the sensitivity of your Information. For instance, we operate secure data networks protected by industry standard firewall and password protection systems. In addition, where Information is sent to a third party for processing, we make sure, through our contracts with them, that all such Information is kept secure.

Privacy and our website

  1. Cookies – When an individual visitor accesses the TrackYourHours.com website, we may use a browser feature called a “cookie” to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by a visitor. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website. 2. Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. If you are known to Track Your Hours as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected. 3. E-Mail Communications – Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of Track Your Hours or other third party products of services that Track Your Hours has a business relationship with. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from Track Your Hours. 4. Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than Track Your Hours, and Track Your Hours has no responsibility for such third party websites.

Changes to the Privacy Policy

Track Your Hours reserves the right to modify or supplement this Privacy Policy at any time. Track Your Hours will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

Further Information:

Any questions about this Privacy Policy should be submitted via our contact form.