What information do we collect?
We require customers who register to use the services offered on TrackYourHours.com to give us contact information, such as your name, school name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and credit card number. In the event you express interest in attaining additional information, or when you register for the Rentco services, we may also ask for additional personal information, such as current training status, graduate school information, degree awarded date, expected degree date, intern registration number, BBS file number, supervisor name and license information, counseling center name, counseling center address, and counseling center phone number. You can opt out of providing this additional information by not entering it when asked, however some information may be required to use the service. Subscribers to the services can update or remove their personal information at any time by logging into the application and editing your Personal Information within your account. You can view your updated profile to confirm that your edits have been made.
What do we do with the information?
We collect and use your Information for the following purposes:
1. to establish and manage customer relationships and provide notifications to you. This may include the sharing of Information by and between Rentco personnel for support purposes; 2. to consider whether Rentco should establish a commercial relationship with customers, suppliers and other third parties, including to evaluate credit standing and to match credit bureau or credit reporting agency information; 3. to establish and maintain commercial relationships with subscribers, such as administering accounts, collection and processing payments and to fulfill contractual obligations; 4. to understand and respond to subscriber needs and preferences, including to contact and communicate with such parties and to conduct surveys, research and evaluations; 5. to develop, enhance, market, sell or otherwise provide Rentco products and services; 6. to develop and manage our databases; 7. to develop and manage Rentco’s business and operations; 8. to detect and protect Rentco and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Rentco policies and contractual obligations; 9. to engage in business transactions, including the provision of products and services involving Rentco and other third party vendors that Rentco establishes a relationship with; 10. as permitted by, and to comply with, any legal or regulatory requirements or provisions; and 11. for any other purpose to which you consent.
To whom do we disclose your information?
Except as set out below, Rentco does not disclose your Information to third parties. All financial and billing information that we collect through TrackYourHours.com is used solely to check the qualifications of prospective customers and to bill for the service. This billing information is not used by Rentco for marketing or promotional purposes. Rentco uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in our fee collection process and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
We also collect, on an aggregated and non-identifiable basis, statistics and other information in order that we can better understand how TrackYourHours.com can be improved and enhanced.
Where do we store your information?
Your Information is stored in secured locations and on servers controlled by Rentco.
How do we protect your information?
To help protect the confidentiality of your Information, Rentco employs administrative and technological safeguards appropriate to the sensitivity of your Information. For instance, we operate secure data networks protected by industry standard firewall and password protection systems. In addition, where Information is sent to a third party for processing, we make sure, through our contracts with them, that all such Information is kept secure.
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