TrackYourHours has updated the Knowledge Base in order to provide a better experience to our users. The new Knowledge Base includes useful articles and instructional videos about using TrackYourHours as well as links to licensure regulations and resources. We will continue to expand the Knowledge Base over the next several months. The Knowledge Base can be accessed by clicking the “Support” link while logged into your account. Below is an outline of the content.
News & Updates»
Updates (4) »
- We have updated our Knowledge Base!
- Mobile access (IN DEVELOPMENT)
- Updates to the dashboard page (IN DEVELOPMENT)
Social Media (3) »
- Follow us on Twitter
- Like us on Facebook
- TrackYourHours Blog
News (2) »
- TrackYourHours announces partnership
- TrackYourHours announces partnership
Licensure Resources»
State regulations (3) »
- California BBS MFT regulations & resources
- California BBS ASW/LCSW regulations & resources
- California BBS LPCC regulations & resources
Licensure FAQs (4) »
- Do I need supervision to count workshop hours? (California MFT)
- Navigating the ASW/LCSW Licensure Process (California ASW)
- LPCC traditional versus grandfathering (California LPCC)
Using TrackYourHours (information for all versions)»
Getting Started (6) »
- Getting Started…3 Easy Steps
- Creating a Site
- Adding a supervisor
Reports & Forms (2) »
- Generating Reports & Forms
- Why are my valid hours higher/lower than my recorded hours?
Account Settings (2) »
- Account & Billing tab Settings
- Changing your week-start day (Sunday or Monday)
Account Cancellation and Expiration (2) »
- How do I cancel my account?
- What happens if my account expires?
Alerts (2) »
- Alerts for Exceeding Category Maximums
- ‘Recorded’ and ‘Valid’ hours
FAQs (5) »
- I forgot my username or password
- How do I edit or delete hours?
- How do I make a supervisor inactive?
Using TrackYourHours (version specific information)»
California MFT Knowledge Base (5) »
- Logging and Reporting Conjoint Incentive Hours: (California MFT version only)
- Information about California BBS Weekly Summary Forms
- Workshop Hours and Supervision: (California MFT version only)
California ASW Knowledge Base (0) »
- No topics found – Add Article »
California LPCC Knowledge Base (0) »
- No topics found – Add Article »
Instructional Videos»
General Videos (applicable to all ver… (3) »
- Video: Adding a Site
- Video: Adding a Supervisor
- Video: Entering & Editing Hours
California MFT Videos (1) »
- Video: Entering & Editing Personal Psych Hours (CA MFT)
Community»
Feature Ideas (1) »
- Feature Ideas
Community Question & Answer (0) »
- No topics found – Ask a Question »
Community Tips & Tricks (0) »
- No topics found – Add Article »
Is TrackYourHours coming to my state? (1) »
- Why is TrackYourHours only available in California?